Manufacturer’s Warranty

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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to these implied consumer guarantees, Dunlop Flooring, a member of Pacific Brands Limited, guarantees our carpet and timber underlays for the life of your flooring.

If you would like full details on our guarantee then please contact Dunlop Flooring on 1800 622 293 or email dunlopflooring@pacbrands.com.au or download our warranty document.